Dear customer, Y9 bank is pleased to introduce different channels of providing your feedback and complaints that will help the Bank to improve customer experience to our valued customers.

Shall you not be satisified with our services, please feel free to provide your feedback. For more details please view our feedback and complaints handling mechanism as attached regulatory document

Do you have any complaints?
Your feedback helps us improve your experience

Y9 is passionate about ensuring everyone is meaningfully financially and digitally included

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